How 12 Oaks Symphony of Life Program Enhances Memory Care with Natalie Kunkel

Natalie Kunkel, Solutions Consultant, joins Greg Puklicz, President of 12 Oaks Senior Living, to discuss the Symphony of Life program, a specialized approach to care for residents with cognitive challenges. They discuss how the program was developed to improve resident engagement and independence through a holistic, community-wide strategy. Natalie explains how team members are trained through a virtual dementia experience to build empathy, and how personalized support plans help maintain resident dignity and wellness.

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